Workable hiring service review

Workable started as a dedicated recruitment platform and Applicant Tracking System, so it’s got a focused and well-designed range of features, but its latest iteration has seen it take on HR giants for an additional fee.

It’s not the cheapest recruitment solution around, though, so it’s going to have to impress if businesses are going to find room for Workable in their budgets.

Thankfully, its extensive list of features certain back up its pricing, and the relatively affordable HR addition only adds to its strength.

To date, Workable has supported over 30,000 companies and 400 million people, with major companies like PWC, Starling Bank and Ryanair all customers. Operating in over 100 countries, it’s facilitated 2.1 million hires so far.

It operates out of three offices across the US (Boston) and Europe (UK and Greece), so it’s fair to expect Workable to have a good idea of what goes on in each region.

Workable: Plans and pricing

Workable is one of the few companies that charges on a per-company basis, rather than per employee, and that’s likely to be able to factor in its recruitment services – which are extensive.

Standard plans can be paid for monthly (starting at $360), or with an annual commitment (starting at $299) for smaller organizations with 1-20 employees, but pricing goes all the way up to accommodate giants with 1,000+ workers.

The Premier plan is an annual-only subscription, starting at $599 per month – so double the Standard tier.

Texting, video interviews and assessments are covered in Premier, or can be added individually on Standard.

Then, there are the HR platforms. They come in from an extra $50 per month for Standard or $70 per month for Premier, with performance reviews included for higher-tier customers and optional for others.

Apart from those options, which are paid on Standard and included on Premier, the expensive plan also includes SSO login, premium support and custom account onboarding.

Prospective customers can also request a demo or start a free 15-day trial, which is about average. Some offer up to 30 days, but others offer nothing at all.

At the time of writing, no deals beyond annual subscriptions and bundles were available – no limited-time attractions to welcome new customers.

Workable: Features

Workable has gone from being a fairly basic recruitment platform so a self-proclaimed all-in-one HR system that’s ready for the future.

That core recruitment and application tracking system remains, with support for job posting to more than 200 jobs boards globally.

It features an integrated page builder with jobs widgets for websites and social media campaign tools, because recruiters need to be across so many more platforms than ever before.

Workable also claims to have access to millions of candidates across multiple talent pools, so recruiters can benefit from both passive candidate sourcing and past candidate resurfacing.

This portion of the software integrates with the likes of LinkedIn and Indeed as well as Zoom and Teams for remote interviews, and as you’d expect from any future-first software, there’s a handy sprinkling of AI that helps with candidate screening.

Artificial intelligence also spans personalized emails, interview questions and salary estimations, among other applications.

Then, there’s the HR portion of the software, which is almost like ‘step two’ after the recruitment stage. It handles all the onboarding and keeps relevant HR information like employee records and profiles.

There are also time-related features built-in, like time off, attendance tracking and work scheduling.

Payroll processing with integration to third-party software like Xero is also covered. It’s not just limited to Xero, with more than 270 partners and integrations available on a growing list.

Workable has far too many features highlighted on its website to begin to list here, but browsing its web page not only shows you which tools you can expect, but how they’ll look. The company’s commitment to a clean and fluid design is highly evident, and we think it could be one of the best-looking options in its class, so if you’re used to working with other modern tech startups, then Workable should join your list.

Workable: Ease of use

Workable promises a rapid system setup with teams up and running at max velocity in days thanks to ongoing support from specialists, but don’t worry if you’re coming from a different platform rather than setting up new.

They’ve got you covered here, too, with options to import and migrate existing data.

Less about the features, though, because ease of use needs to cover the structure of the platform, and credit where credit’s due, Workable has designed an incredibly interactive and modern interface.

Many of the functionalities are built with no-code requirements, so it’s easy for non-tech-savvy HR workers to produce great results.

Rather than having multiple tabs open, the integration with third parties and job hosting platforms means everything is built into Workable’s friendly interface, which uses light typefaces, colors and visuals throughout to distinguish elements easily.

As you’d expect, the mobile app looks just as good. While functionality is more limited than the desktop version, it’s handy to have information available at a glance in your pocket, and the simplicity is very much welcome.

On the whole, existing customers seem to be happy with how easy the learning curve is and how thoughtfully and well-designed the platform is.

Workable: Support

Workable knows how important simplicity is, which is why is promises a dedicated account manager for personalized assistance and strategic guidance.

That being said, the company claims that 85% of users have never needed to contact its agents, maybe because its software is so easy to work out.

This translates to fast response times across web chat, email or call, which is all handled in-house.

You’ve also got the usual suspects on a self-service learning portal, like guides and articles, video tutorials and courses to strengthen your knowledge, plus virtual training sessions back up everything you need to know.

Workable: Final verdict

Workable is a straightforward recruitment tool with a good range of features that deliver a well-balanced approach across the entire recruitment process.

We think it’s a great option for all manner of companies, small and large, who need support with recruitment, onboarding and core HCM functionalities.

For that reason, it’s a worthy addition to growing companies and startups who are hugely focused on people.

Ease of use, fast deployment, built-in integrations and collaborations, and strong tracking are all standout features for Workable, which has become far more advanced compared with the core recruitment platform it used to be.

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