As Microsoft reports on its own Xbox Status page, nearly every major facet of Xbox is down. That includes accounts and profiles, the store and subscription access, all games and gaming servers, and the app. While Microsoft is aiming to resolve this issue today, multiple services are still down.
At the moment, Microsoft notes that you "may have problems playing your digital games right now," and "you might not see a game you're looking for in the Store right now." The outage was reported late last night, and while it took Microsoft nearly 12 hours to identify the issue, they're working on a resolution as we speak.
Here is the latest update from the company: "We are aware that some users are encountering errors when attempting to sign in, see your game library, or launch games. Our engineers are actively working to mitigate the issue." In terms of Xbox accounts: "You may not be able to sign-in to your Xbox profile, may be disconnected while signed in, or have other related problems. Features that require sign-in like most games, apps and social activity won't be available."
This comes at a generally bad time, given that this is the launch of Halo: Campaign Evolved, one of the more significant games Microsoft is releasing this year. As a remake of the original Halo: Combat Evolved with full support for online co-op play, this is the kind of game people are taking off work for.
Many users are reporting problems launching games from physical discs that require authentication, which Microsoft needs to address immediately. While games that don't require that aspect or any patches can be launched fully offline (even if you were able to unplug and test it while services were technically operational), a lot of modern titles don't have that convenience.
It's part of the reason so many people fear the loss of physical media. As Sony moves into an uncertain disc-less future in 2028, everyone is wondering what the strategy over at Xbox will be. Will Project Helix follow suit and not include support for physical media? Or will Microsoft try to capitalize on Sony's loss?
Founded
November 15, 2001
Owner
Microsoft
Known For
Halo, Forza, Gears of War