I recently wrote about hating the Stanley cup craze and now there’s a new reason to dunk on the overpriced mug company: some of its products are spilling scalding hot drinks on people, sometimes resulting in the need for medical attention.
On Thursday, the venerable Stanley issued a voluntary recall for some 2.6 million mugs, warning users to “immediately stop” using them. The impacted products aren’t the Quencher tumblers of so much viral fame. Instead, they are two of its stainless steel travel mugs, the Stanley Switchback and Trigger Action. Both of those products have a defective lid that is prone to come loose and spill hot coffee or cocoa (or whatever their user is drinking) onto the user.
A warning issued Thursday by the Consumer Product Safety Commission notes that the mugs’ lid threads “can shrink when exposed to heat and torque, causing the lid to detach during use, posing a burn hazard.” The agency recommends that people who own the mugs stop using them immediately and contact Stanley. The company will send you a free replacement lid, and will also cover the cost of shipping, the CPSC notes.
In a statement on its Facebook page, Stanley said: “We ask that all customers in possession of either product immediately stop use and reach out to Stanley 1913 for a free replacement lid. At Stanley 1913, we are committed to constant improvement and are focused on creating quality products that are built for life.”
People have actually been getting injured as a result of the faulty lids. How many? The consumer safety agency notes:
“Stanley has received 91 reports worldwide, including 16 in the U.S., of the recalled travel mugs’ lids detaching during use, resulting in 38 burn injuries worldwide, including two burn injuries in the U.S., with 11 consumers worldwide requiring medical attention.”
Yikes. I mean, that’s not the worst thing I’ve ever heard, but it’s more medical visits than I would’ve thought.
Gizmodo reached out to Stanley for more information.
In recent years, Stanley has become a viral sensation, with the company’s Quencher line, which is marketed largely to women, becoming the subject of TikTok videos all over the world. The frenzy over the brand may have reached its peak earlier this year, shortly after a woman claimed that her Quencher had miraculously survived a car fire.
For a full list of information about the products that are under recall, you can visit the CPSC’s website here.
English (US) ·