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If you have a Samsung account you haven't used in a while, consider checking on it to see if there's anything you need. Otherwise, it might get deleted.
Until now, inactive Samsung accounts have been left untouched. If you switched phones to another brand, you had a little assurance that your old information would still be there if you ever needed it or decided to go back to Samsung someday.
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That's changing soon.
In a recent email to affected customers (first reported by sammobile.com), the company said it's implementing a new policy for inactive accounts starting July 31. If a user hasn't logged in for 24 months, that account, and everything associated with it -- like Samsung Cloud data, stored photos, device backups, Samsung Wallet and Samsung Health details, downloaded apps, Find My Mobile data, and more -- will be deleted.
Affected customers will receive a notice from Samsung shortly before their account goes away. Unfortunately, if you no longer have access to the email address tied to your Samsung account, there's no way to update your information, so you might miss that message. Once an account is deleted, Samsung says, the user cannot recover the data.
Saving your account is easy. All you have to do is log in to keep your account active or use a Samsung service that's logged in to that account, and your information will be saved.
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The first deadline is still over a month away, so if you've signed in to your account sporadically for something, this probably won't affect you. Still, it's probably not a bad idea to log in if you know you have an old account just to reset the clock.
We've reached out to Samsung for more information and will update this piece with a response.
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