Microsoft Responds To Xbox Backwards Compatibility Issues After Fans Complain For Weeks

Recently, Xbox owners have reported that some backwards-compatible Xbox 360 games are not launching properly on Xbox Series X|S, and now Microsoft has responded.

Xbox executive Jason Ronald said the team is investigating what he called a "rare issue affecting a small number of players" pertaining to launching Xbox 360 backwards-compatible titles on Xbox Series X|S. Specifically, players are saying they're getting a "Can't Connect to Xbox Live" error.

Ronald said people who have received this message should DM him directly to help address the issue.