Kyle Sandilands' team issues apology after technical issues leave subscribers unable to access show

Kyle Sandilands' return to broadcasting has hit another snag, with the shock jock's first week back on air ending in embarrassment after technical issues forced producers to scrap Friday's show.

The highly anticipated subscription venture, Kyle Sandilands Live, was pulled off air before it could properly begin, leaving paying subscribers in the dark as producers scrambled to contain the fallout.

In a video message posted to the broadcaster's app, executive producer Jaimee 'Mayo' Blazquez and newsreader Brooklyn Ross apologised to fans after the platform suffered a major technical meltdown.

'We were scared this day might come,' Ross admitted, revealing Sandilands, 55, was 'very stressed right now' as the problems unfolded behind the scenes.

Blazquez said the team was devastated by the failure.

'We're so sorry that the tech has failed us today because the show that we had planned would have been incredible,' she said.

The pair explained that after multiple failed attempts to get the show running, they ultimately made the call to abandon the broadcast altogether rather than continue frustrating listeners.

'We've tried a few times, and I think we're just going to upset you more if we keep coming back and then disappearing again. So we've decided today to not take the show to air,' Blazquez said.

Subscribers who paid $99 a year for access to the platform were assured the team would spend the weekend fixing the issues before returning next week. 

'Monday we'll be back with new equipment, because we've ordered everything, and hopefully we don't have these issues again,' Blazquez said.

Notably absent from the apology video was Sandilands himself.

Earlier in the show, producers attempted to keep fans informed as the technical issues unfolded. 

'Hi KSL team, apologies for the technical issues today. We are working to fix it ASAP!' Mayo wrote in an update shared through the app.

The latest setback caps a chaotic opening week for Sandilands' much-hyped independent venture, which launched after subscribers paid upfront for annual access. 

But the rollout has been anything but smooth.

The debut episode on August 10 was plagued by glitches almost from the outset, with technical difficulties disrupting the broadcast and forcing an emergency shutdown shortly after 7am while the team attempted a hard reset. 

Rather than hide from the drama, Sandilands and his crew openly acknowledged the rocky start, even cheekily naming Tuesday's second episode: 'Hopefully today's better...'

Kyle Sandilands Live marks the radio veteran's return to the microphone following the sensational collapse of KIIS FM's Kyle & Jackie O Show and his subsequent settlement with former employer ARN.

Now, just days into the venture, the outspoken broadcaster faces mounting pressure to prove his costly new platform can deliver on its promise.