Best Internet Providers in Tacoma, Washington

What is the best internet provider in Tacoma?

After rigorous research, CNET has determined that Quantum Fiber is the best internet service provider in Tacoma. It’s the only fiber provider in the city, giving you symmetrical upload and download speeds, essential for remote workers or online gamers. Quantum Fiber also has some of the lowest prices in Tacoma, and it guarantees they’ll never increase.

Xfinity has the cheapest internet plans in Tacoma, starting at just $20 monthly. Prices increase on all plans after a year or two, but you’ll find this with many internet providers. Lightcurve is the best regional internet provider in Tacoma, and while its starting prices are slightly higher than Xfinity’s, there are no built-in price increases. If you want to guarantee your bill won’t ever go up -- and can’t get Quantum Fiber -- T-Mobile is an excellent wireless provider in Tacoma and comes with a price-lock guarantee.

Best internet in Tacoma, Washington

Source: CNET analysis of provider data.

Source: CNET analysis of provider data.

Meleah Reardon Photography / Getty Images

How to find internet deals and promotions in Tacoma

The best internet deals and the top promotions in Tacoma depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers. 

Tacoma internet providers, such as Xfinity and Lightcurve, may offer lower introductory pricing or streaming add-ons for a limited time. Others, including Quantum Fiber and T-Mobile Home Internet, run the same standard pricing year-round. 

For a more extensive list of promos, check out our guide on the best internet deals.

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the Federal Communications Commission. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

• 0 to 5Mbps allows you to tackle the basics: browsing the internet, sending and receiving email and streaming low-quality video.
• 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
• 40 to 100Mbps should give one person sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming. 
• 100 to 500Mbps allows one to two people to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming. 
• 500 to 1,000Mbps allows three or more people to engage in high-bandwidth activities at the same time.

How CNET chose the best internet providers in Tacoma

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

It doesn’t end there: We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.

Once we have this localized information, we ask three main questions:

1. Does the provider offer access to reasonably fast internet speeds?
2. Do customers get decent value for what they’re paying?
3. Are customers happy with their service?

The answer to those questions is often layered and complex, but the providers who come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also take into account real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Tacoma FAQs