Apex Hosting is a US-based company which launched in 2013. Its goal according to the site is to "deliver the highest level of customer support to our Minecraft server hosting clients". It makes sense then to see it feature prominently in our look at the best Minecraft server hosting. Registered in Florida, USA, its main office is situated in Sarasota with data centres across 18 locations around the world .
These include six locations in the USA (Portland, Las Vegas, San Jose, Dallas, Vint Hill and Miami), and one each in the following countries: Canada (Montreal), Brazil (Sao Paulo), the UK (London), France (Gravelines), Poland (Warsaw), Germany (Frankfurt), Israel (Tel Aviv), Russia (Moscow), China (Hong Kong), Singapore (Singapore), Australia (Sydney) and Turkey (Istanbul).
While its website isn't the most visually appealing of sites, Apex Hosting knows what counts for users. Below, you'll find exactly how I found the service with most of the things available within a few clicks.
Apex Hosting plans and pricing
Apex Hosting offers 14 Minecraft packages with the most budget-friendly plan starting at $5.99 for the first month (renewing at $7.99). For the price, you get 2GB RAM which Apex explains is good for basic servers and some modpacks.
To be able to confidently enjoy all modpacks imaginable, opt for the 8GB RAM package which costs $20.99 for the first month recurring at $27.99. In all cases, there’s a discount for committing to paying quarterly but this is still a little pricier than some game server alternatives.
The most expensive option offers 32GB RAM for $77.99 for the first month, increasing to $103.99. All plans offer unlimited player slots, dedicated live chat support, full DDoS protection, automated backups, a free subdomain, one-click pack installers, and unlimited storage.
Another option is to sign up for the Ex Series which has 16GB RAM but also a more powerful server with the Ryzen 9 5900X 4.8GHz, NVMe SSDs, free premium support, and a free dedicated IP.
Although there is no free trial, Apex Hosting provides a 7-day money-back guarantee, which is always handy to have. As for payment methods, Apex Hosting accepts credit/debit cards, and PayPal.
Ease of use
With so many Minecraft server plans, it's pretty easy to figure out what will work best for you. They all offer unlimited player slots but you will be somewhat limited by the RAM available to you. Fortunately, users have the flexibility to change their chosen plan at any time, so if one plan doesn’t fit your bill, there is probably another one that will. However, if neither of them work for you, don’t forget about their money-back guarantee.
After choosing your server, you’ll have to configure some details about it (billing cycle, your Minecraft username, server version and optional subdomain) and decide if you want to include a few add-ons for extra cash (plugin installations, permissions setup, dedicated IP or premium support). Oddly, there are only two options in regard to the billing cycle (monthly and quarterly) with a saving of 10% when you commit to quarterly. After this, you’ll have to provide your personal information, pick out a payment method, create a password and proceed to checkout.
Since Apex Hosting utilizes a customized version of easy-to-use Multicraft as its control panel, keeping your server running and managing all of its aspects should become a straightforward experience in no time. In addition to that, video guides are found only a click away, as is one-click modpack installer, all of which is sure to make things even easier.
Another noteworthy feature that is included with every package is automated backups, which will ensure the safety of your Minecraft world.
Speed and experience
While boasting (and rightfully so) about hosting over 200,000 Minecraft servers and having the best support in the whole industry (which should be put under question), Apex Hosting brings up their dedicated hardware features such as “high clock speed” CPUs and the use of SSDs. This should indicate high TPS and lag-free servers for all of their customers. To check out the speed of their servers we tested the performance of their main website with GTmetrix as our tool. The results we got were pretty promising, with all the vital web metrics being above the average and rated with a conclusive grade of an A (100%).
Apex Hosting promises a 99.9% uptime and, as reported by UptimeRobot, it is very likely that you’ll be able to uphold it. We monitored Apex Hosting’s main website for more than a month and were presented with a report showing an impeccable 100% of uptime, which came as a welcome surprise. Not a second of downtime was recorded and while there were several oscillations in response time, they should have no substantial impact on the overall performance.
Support
Although we were rather skeptical about Apex Hosting’s claims to have “the best support in the industry” we decided to give them a chance to prove us wrong. Their customer support is available 24/7 through tickets and live chat, which they seem to take great pride in. From our perspective, chat seems well-organized and functions as a one-stop-solution for most of the problems one might encounter along the way. A support agent we got in touch with responded within five minutes and provided us with everything we wanted to know in a very kind way. If you are using some of the same social platforms they are active on, you can try to reach them there as well.
If you prefer finding solutions on your own, Apex Hosting’s knowledgebase should probably be your first stop, although their YouTube channel shouldn’t be overlooked since it offers a decent number of easy-to-follow video guides.
The competition
Both Shockbyte and Apex Hosting tend to get high on the majority of “best Minecraft host” lists, and rightfully so. While Shockbyte has more server options in general, a longer list of features and all at a budget-friendly price, Apex Hosting is stronger in terms of customer support.
BisectHosting is another provider determined to make a Minecraft server hosting experience as easy as possible, much like Apex Hosting does. However, BisectHosting is slightly stronger in terms of package options, features and included add-ons, while Apex Hosting provides superior support to its customers. Additionally the daily backups you’ll get with Apex Hosting are a great bonus.
Another difference between the two is the availability of web hosting options (shared hosting, VPS and dedicated server hosting) you have with BisectHosting, but not with Apex Hosting, since it’s focusing on Minecraft. Another web hosting alternative and quite a popular one, would be Bluehost, since in addition to attractive pricing, it provides a full range of hosting services capable of responding to most needs.
Another good (and beginner-friendly) choice for those looking to launch their own website would be HostGator. Besides everything one would expect from a well-known host, they offer their own easy-to-use website builder with all of their shared hosting plans (even the cheapest one) and a 45-day money-back guarantee with “no questions asked”.
Final verdict
There are several reasons behind Apex Hosting’s growing popularity among Minecraft fans, including a variety of server options and total control over it. When we add fast and lag-free performance, backups and DDoS protection, simple-to-use control panel and first-class support to the deal, it’s really hard to say “no” to Apex Hosting.
Although the money-back guarantee is valid for only seven days and might not seem particularly generous, it is actually a bit longer than what is found with some of the company's Minecraft-focused competitors. For a usual 30-day one, you can try out Hostinger, which is one of top web hosting providers out there, with and without Minecraft.
However, if you are on the lookout for a reputable and reliable host for your website and don’t even know how you ended up here in the first place, don’t miss out on checking Bluehost and HostGator.